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Important Information for users of NXP LPCXpresso

This site is for users of Code Red branded products.

NXP LPCXpresso users should visit the LPCXpresso FAQ's for up-to-date information relevant to that product.

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== Standard License ==
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== Corporate Licenses ==
With a Corporate License, if you log in to the ''License Control Panel'' (details included in the email sent by the system when you activated the first seat), then you can use the ''Edit account info'' option to modify username, password etc.

== Related FAQs ==

 * [[CorporateVsStandard|How do the "Corporate" and "Standard" versions of Red Suite compare?]]

How can I change the email address associated with an activation code?

Standard License

When Red Suite is first activated, the email address provided by the person who activated the product is associated in the licensing system with that activation code.

In some circumstances you may wish to change the email address associated with the activation code, for example if the original person leaves the company. Note that we will only change the email address if the new address is in the same company's email domain (i.e old.user@mycompany.com to new.recruit@mycompany.com), unless we receive the request from the person who originally purchased the product.

If there is current support entitlement associated with the activation code, then you can request such a change to made. To do this, please contact our support team, providing:

  • The activation code.
  • Details of the person (including email address) that the code was associated to.
  • Details of the person (including email address) that you wish the code to now be associated to. This must be in the same email domain as the currently associated email address.
  • A description of the circumstances that require the change to be made. Please ensure that you provide sufficient detail here to allow us to confirm that the request is valid.

Corporate Licenses

With a Corporate License, if you log in to the License Control Panel (details included in the email sent by the system when you activated the first seat), then you can use the Edit account info option to modify username, password etc.

Related FAQs

ChangeActivationEmail (last edited 2012-09-10 08:20:01 by CrSupportAb)